Privacy Policy

Effective date: 01/06/2022

At Allocate Virtual Assistant, we respect your privacy and are committed to protecting it. This privacy policy describes how we collect, use, and share your personal information when you use our website.

Contact Details

If you have any questions or concerns about our privacy policy or how we use your personal information, please contact Alison at alison@allocate-va.co.uk.

Information we collect

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have filled out the contact me form on the website

We use the information that you have given to:

• Respond to any queries submitted via our website through the contact form.

We will not share this information with any other organizations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting Alison.
• We have a contractual obligation.

How we store your personal information

Your information is securely stored. We keep your contact details collected via the contact me form for 1 year. We will then dispose of your information.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact Alison at alison@allocate-va.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to Alison at alison@allocate-va.co.uk. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk